| When I talk about feedback to new Ebay sellers, I | | | | It also forces people who wouldn't otherwise give |
| usually compare it to having one note posted on the | | | | feedback to do so. |
| door of a brick-and-mortar business for every | | | | I personally do not use this system. When I receive |
| transaction. At almost any business--no matter how | | | | payment, I leave feedback immediately. My feedback |
| bad the service--you would have a lot of positive | | | | is always positive and descriptive. If I have something |
| transactions; and thus a lot of positive notes. As a | | | | bad to say, I try to work it out with the buyer first, |
| potential shopper, you probably wouldn't bother to read | | | | rather than posting negative feedback. |
| all of these positive notes. Instead, you'd look to see if | | | | In the example I used above, giving negative feedback |
| there were any negatives. | | | | to a buyer would be the equivalent of a store owner |
| If you were planning to eat at a restaurant and you | | | | driving out to the buyer's house and posting a big, |
| found a bunch of notes in big, red marker that said the | | | | nasty letter on the person's door for everyone in the |
| food was moldy; the waiter dumped hot coffee on me | | | | neighborhood to see. |
| on purpose; and the manager chased me out of the | | | | Leaving negative feedback like this is not only is a bad |
| store with a gun, you probably wouldn't go there--or at | | | | reflection on my business, but it can also prompt |
| least you'd think twice about it. | | | | retaliatory negative feedback from the buyer. |
| And likewise, if you wanted to buy an engagement | | | | Afterall, if someone left that nasty note on your door |
| ring, but you found a number of notes on the local | | | | for all of your neighbors to see, wouldn't you at least |
| jeweler's door that said I bought an engagement ring. | | | | exercise your right to leave a response on the door of |
| The diamonds were fake. And the owner refused to | | | | that someone's business? |
| give me a refund, you would drive out of town to | | | | . . .again, this is why it is so important to avoid these |
| another jeweler. | | | | exchanges altogether. |
| Feedback is a powerful tool that will ensure either your | | | | In general, it is pretty easy to avoid negative feedback |
| success or failure selling on Ebay. This is why it is so | | | | as an Ebay seller. If you create a clear store policy |
| important to use feedback carefully. You should do | | | | and adhere to it, give refunds when they are |
| everything possible to see that each of the following | | | | warranted, and communicate with your customers |
| happens: 1) every buyer gives you feedback; 2) all of | | | | whenever there is a problem, you shouldn't ever have |
| that feedback is positive; and 3) every dispute or | | | | to worry about negative feedback. |
| misunderstanding is resolved, resulting in: a) positive | | | | ------------------------------------------------------ |
| feedback, b) mutually-withdrawn feedback, or c) | | | | Written by Isaiah - Want to learn "How to Profit on |
| neutral feedback. | | | | Ebay In Seven Days Without Spending A Single |
| A lot of Ebay sellers have a written feedback policy | | | | Penny"? My online book will teach how to do exactly |
| that requires the buyer to post feedback if they want | | | | that. For a limited time only (until I have enough |
| feedback from the seller. This allows the seller to | | | | testimonials), you can get a pre-publication copy for |
| factor in the buyer's feedback when leaving feedback. | | | | ONE-FOURTH the post-publication price! |